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Administration Requests via Engage Consult

To make it easier to contact and get help from the practice, we have launched a new digital service which allows you to contact us from your PC, tablet or smartphone.

Instead of using the phone to call us, you can get advice from a clinician, send a message about an admin issue or get self-help advice when it suits you via this new digital service.

Engage Consult is available 24 hours a day and we will respond to your request during our Same Day Service Hours.

Step 1:

Click here or the icon below to access the service

Step 2: 

Choose whether to consult with a clinician about a medical problem, send a message about an admin issue or get self-help advice.

Step 3:

Answer a series of simple questions about your symptoms. Your answers are helpful to the GP team - you can add your own comments too! Press send and you're done.

After sending your request:

A report containing your answers is sent securely to the practice. This allows the clinician to choose the best course of action. You will usually hear from the practice on the same day.

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