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Pilot Scheme - Online Contact via Engage Consult

To make it easier to contact and get help from the practice, we are participating in a pilot scheme for a new digital service which allows you to contact us from your PC, tablet or smartphone.

Instead of using the phone to call us, you can get advice from a clinician, send a message about an admin issue or get self-help advice when it suits you via this new digital service.

Engage Consult is available 24 hours a day and we will respond to your request during our Same Day Service Hours.

Step 1:

Click here or the icon below to access the service

Step 2: 

Choose whether to consult with a clinician about a medical problem, send a message about an admin issue or get self-help advice.

Step 3:

Answer a series of simple questions about your symptoms. Your answers are helpful to the GP team - you can add your own comments too! Press send and you're done.

After sending your request:

A report containing your answers is sent securely to the practice. This allows the clinician to choose the best course of action. You will usually hear from the practice on the same day.

We would like to ensure you are booked the right appointment, with the right clinician at the right time for you.

With our clinical team now including Nurse Practitioners, Paramedics and a Clinical Pharmacist - you may be booked in to see another member of our team. Click here to see a list of conditions that can be seen by our Nurse Practitioners and Paramedics.

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